Testimonials
Let Our Customers Speak For Us!
Working with the new owners on some changes and purchased some products from their great staff. Sierra, Joel and Brad are very knowledgeable and can help a novice to the hot tub world educate themself. Brad and his crew also build pools and can make a pool dream become a reality. Come in and have the staff help you with barbecue products (grills, smokers, sauces, rubs, utensils, woodchips and accessories) as well.
I have been going here for my pool water testing, and supplies, for a few years now. The service is always friendly, and I am always surprised that I pay less for my chemicals than I expect!!! I recommend them 100%!!!
My green egg from Hot Spot was delivered today. These guys not only delivered it, but they put it together, showed me all the details and played fetch with our dog! I highly recommend them and I will be visiting their store more often!
Been using this company to close and open my inground pool. Always friendly,gives you no hidden costs and explains the products they use when asked. Down to earth employees. If I drank,I'd have a brew with then. Clean and tidy. Has never left a mess unlike the previous company I used. Leaving chlorine tabs laying around my chlorinator. And little kids could pick it up! They will be installing a liner next spring!
Your employees were verry in formative. Didn't try to push a bunch of chemicals off on me and I learned a lot from them. Your prices were decent and I'll be back, thank you so much.
Bought a new grill to surprise my husband for Father’s Day! Had such awesome help trying to figure out our needs in a grill! It will be nice to have a grill that is going to last us for years to come! Thanks Al for all your help! I would recommend to friends & family!
Customer service is always first rate. As "newbie" hot tub owners we can take all the advice we can get. They always have the right products, the right answers, and the willingness to steer us away from mistakes. Would not consider buying or servicing anywhere else.
I enjoy shopping for BBQ supplies here. Extremely friendly and knowledgeable staff who provide great customer service. Best place in the area to get accessories for your Big Green Egg. If I ever decide to get a hot tub or pool I will send my business here as well. All around good people.
I am selling my house with a pool and needed emergency service so that it would pass inspection. They fit our repair into their busy pool opening schedule. They did great work and I really recommend them to anybody with a pool or spa. The new owner that took over a couple of months ago has really improved the customer experience in this store! I have had a pool for 10 years and each time I went in to buy something small from the old owner, the staff would be very rude to me because I had not yet switched to them as my primary pool store because their staff was consistently rude to me each time I came in...
Best place in the Northland for Big Green Egg supplies
In the past I had Hot Spot Pools winterize my hot tub when I was having decks replaced and could not use it during winter. Most recently, I purchased a new hot tub cover for our Marquis Spa from Sierra at Hot Spot Pools. It is a manufacturer's cover and top quality. Sierra did a good job helping me figure out which tub I have and then placing the order. I had an installation of the cover by Hot Spot Pools as well. They did a good job. Hot Spot Pools, Hot Tubs and BBQ, did everything I asked of them and did it well.
Great crew. Thank you Mike and Ross. Everything was done just like they said it would be. Would highly recommend Hot Spot Pools.
Great staff and very helpful. They called to let me know they didn’t have enough sand to fill my order and saved me a trip. Friendly and knowledgeable.
I have used Hot Spot Pools exclusively for over two years for my pool chemicals. I have always found them to be knowledgeable, helpful, and courteous. Now, I’m also using them to close my pool. And, have found Jason and his team to be equally effective and capable.
Great crew, very nice, and a perfect installation. Can't say enough great things about them! Had one small issue, and it was resolved immediately!
Outstanding service and professional team members! I was very happy with my hot tub service and plan to continue working with them!
Been searching for a new grill for a while and decided on a Napoleon. This place was the only dealer for this brand near me, so I stopped in. I stopped in multiple times looking at it and they remembered me each time. They were never pushy about trying to get me to buy each time I went in. They always answered any questions I had and were very knowledgeable. I finally pulled the trigger and it was a simple process. And they only charge $75 to put it together. Well worth my time. I will definitely be going back here for all of my grilling needs!
Jason and his partner were very efficient. I was well pleased with there performance. I did note that the closing fee seemed to increase significantly from last year. Not sure if I will have to search for another provider or not? Have been with Hot Spot since 2009/10 and always enjoyed your services. If all companies are increasing fees, the only difference going forward will be the efficiency of service. I am hoping to order some needed parts and get them installed during the slack times this fall. Sure hope that works out.
I absolutely love this pool place! The new staff is friendly and place is very clean. We have been working with Brad for several years and are so happy with our services! No matter who they send or what happens they are always on the ball And make it a truly easy experience. They are the type of people who will always tell you the truth and make things right. We would follow Brad anywhere he truly knows his stuff! Also best chemicals I have ever used on my pool! Never cut corners using cheap materials they are definitely pros at their job!!
Lisa has always been great to work with especially when we got our pool 3 years ago. Lindsey at the store has been nothing but fantastic when needing help with pool water quality or parts. I highly recommend buying your pool and or hot tub from them!!! Every year they have been their to meet our needs well after the sale.. GREAT SERVICE!!
Ross did a great job opening our pool, worked with me as I'm a rookie when it comes yo having a pool. Mike followed up as promised and I appreciate that. Looking forward to a great swim summer, thanks .
This was our first visit and highly impressed. They took the time to explain and educate us on our pool more anyone ever has. We will definitely be a repeat customer.
They were Great to work with for ordering a custom hot tub and have consistently helped coach me through maintenance as a first time hot tub owner.
Hot Spot Pools has repaired our pool equipment this year and now has closed our pool for the season. They are professional, reliable and a joy to work with.
Just left there with my new pool vacuum. The young lady that helped us was very knowledgeable and very nice. That's the only place I will buy my pool supplies from now on. Great place to shop.
These guys are the real deal. And super helpful. Bought a house and had no idea how to take care of the grimy pool. Overly helpful and informative. And the young man working for them was great today too!
We went here to buy our Green Egg the day after Christmas. I had only heard of this place but they really wowed me with service, plus they were able to deliver the egg three hours after I purchased it. I was figuring it would take weeks. A great find in Liberty.
This place is phenomenal. The OWNER is on the service team and he took the responsibility for my needed repairs. He has been with this company since High School and decided to buy the place - GREAT DECISION Thorough-professional-KNOWLEDGEABLE-and very patient. Hire them - top service at a reasonable price.